How Velxode collects, uses, and protects your personal data.
The data controller responsible for your personal data is Velxode, operating at Radnička cesta 46, 10000 Zagreb, Croatia. You may contact us at info@velxode.com or +385 91 505 5701.
We process personal data in accordance with Regulation (EU) 2016/679 (GDPR) and the Croatian Act on the Implementation of the General Data Protection Regulation (NN 42/18). We rely on the following legal bases:
When you submit our contact form, we collect: your name, email address, phone number (optional), subject, and message content. This data is used solely to respond to your enquiry.
If you consent to analytics cookies, we may collect anonymised data about how you interact with our website, including pages visited, time spent, and general geographic region. This data is not linked to your identity.
We use cookies as described in our Cookie Policy. Your cookie preferences are stored as a cookie on your device. See our Cookie Policy for full details.
We do not use your personal data for marketing purposes, profiling, or automated decision-making. We do not sell or rent your data to third parties.
Contact form submissions are retained for a maximum of 24 months from the date of receipt, after which they are securely deleted. Website analytics data (where consented) is retained in anonymised aggregate form. Cookie preference data is retained for the duration of the cookie's validity (12 months).
We do not share your personal data with third parties except in the following circumstances:
Where personal data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, in accordance with Chapter V GDPR.
Under GDPR and Croatian data protection law, you have the following rights:
To exercise any of these rights, contact us at info@velxode.com. We will respond within 30 days.
You have the right to lodge a complaint with the Croatian Personal Data Protection Agency (Agencija za zaštitu osobnih podataka – AZOP), Selska cesta 136, 10000 Zagreb, Croatia (www.azop.hr), if you believe our processing of your personal data does not comply with applicable law.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These measures are reviewed and updated regularly.
We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. We encourage you to review this policy periodically.
For any questions regarding this Privacy Policy or our data processing practices, contact us at:
Email: info@velxode.com
Phone: +385 91 505 5701
Address: Radnička cesta 46, 10000 Zagreb, Croatia